5.0(372 REVIEWS)
  • Mon: 8:00 am-5:00 pm
  • Tue: 8:00 am-5:00 pm
  • Wed: 8:00 am-5:00 pm
  • Thu: 8:00 am-5:00 pm
  • Fri: Closed
  • Sat: Closed
  • Sun: Closed
9175 Willows Rd NE Redmond, WA 98052-3407
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(425) 556-9076

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  • 2022 Chrysler Pacifica

    Chrysler Pacifica
    Mileage
    47,965
    Service Date
    3/23/2026
    Services Performed
    • Did not observe much, other than a squishing sound from the right front as the suspension compresses. That could be coming from the front sway bar bushing on that side, or the shock. Neither are of concern. I did note that they vehicle has a dragging under tray on the driver's side. It has worn down enough, that could explain why the vehicle was making a noise, but was not this morning. Upon closer inspection, something has struck the underside of the vehicle and tore the felt under tray. I cut out the damaged portion and it is now good to go. Vehicle will need front brake pads and rotors and a brake fluid flush sometime in the next year. Pads are down to roughly 5mm. I might recommend a Transmission and a rear differential fluid service. Mileage-wise, now would be a good time. Of note, the transmission is starting to leak slightly. It looks like it could be from one of the transmission pans. I might recommend a fluid change now, and a re-seal around 90K. That re-seal would include changing the filter and resealing the covers.
     
    Jacobi F. gave our service a 5 star review on 3/24/2026

  • 2017 Chrysler Pacifica

    Chrysler Pacifica
    Mileage
    89,586
    Service Date
    9/22/2025
    Services Performed
    • Codes Stored: P0300 – Random Misfire P105D – Intake Valve Stuck in High Lift Position Test drove the vehicle and confirmed on live data, misfires on Cylinder's #4 and #6. These are linked together on the same Variable Valve Lift Solenoid. Attempted to follow the factory Solenoid testing procedures using our scan tool. For whatever reason the testing would initiate but not present properly. We then removed the intake and the throttle body and ran a resistance test on both Bank 1 and Bank 2 Solenoids. Both showed the same resistance. We removed both, so re could swap them. This would give us more testing information, if the misfires jumped cylinders and the original #4,6 Solenoid would be accessible without removing the air boot, air box and throttle body again. We did find that the pick up screen for #4 and #6 looked clogged. We cleaned out both pick up screens and reassembled. THrough multiple test drives, we could not get the vehicle to fail again. If it does fail again, we will be able to gather important information from that. Please bring it back if we have further issues. We did drive the vehicle 29 miles and multiple key cycles without issue.
     
    Oliver A. gave our service a 5 star review on 9/24/2025